Smarter calling and SMS inside Salesforce
Embedded calling and SMS with reliable logging to Leads, Contacts, and Opportunities.
Built on the world’s most trusted platforms
About CallScout
CallScout Drives Sales
Team Performance
CallScout brings calling and SMS into Salesforce with branded caller ID and real-time visibility, keeping your sales team efficient and leaders in the loop.
More Conversations
Show your company name on caller ID to boost trust and generate more conversations.
Better Results
See team metrics and live calls in real time so managers can join or coach on the spot.
Benefits
Unlock your team’s full potential
Embedded Calling & SMS
Call and SMS from inside Salesforce without leaving the record.
Branded Caller ID
Show your company name on outbound calls and improve answer rates.
Reliable Lead Updates
Lead records updated in real time with call and SMS activity.
Live Metrics
See team metrics and live calls in real time for instant coaching and informed decisions.
Monitoring & Coaching
Live call monitoring and whisper coaching to improve your sales outcomes.
Easy Admin & Control
Review your team, settings, call recordings and more from an intuitive dashboard.
- CallScout AI
Intelligent Call Data
- Advanced Team Tools
Encourage Teamwork
Authorizes innovation through knowledge
Allows team members to work on documents simultaneously, with all changes visible immediately.
Assign tasks
Enhances team coordination by allowing users to assign tasks directly within the document.
Seamless integrations
- Testimonials
Hear it from our users
“Implementing CallScout's platform has revolutionized how we manage and share knowledge. It's been a game-changer for our productivity and team collaboration.”
Baron Campbell - Founder of Flash
"CallScout's platform has radically changed how our team handles knowledge management. It’s been a true game-changer for our productivity and collaboration efforts."
Samantha Bryne - Founder of Edupress
"Since adopting CallScout's platform, the way we share information has been completely redefined. It's an essential tool for boosting productivity and team collaboration."
Maria Lopez - Founder of Greensolutions
"CallScout's platform has revolutionized our knowledge management processes. Our productivity has soared, and team collaboration has greatly improved."
Li Wei Zhang - Founder of LuxAparrel
Pricing
Choose the plan that’s right for your team
Starter Plan
Free
Save 20%
Professional Plan
Most Popular
$ 0
per month
Save 30%
Business Plan
$ 0
per month
Save 30%
What is CallScout?
CallScout is a browser-based VoIP softphone built specifically for Salesforce. Make and receive calls right inside a Salesforce tab so reps stay in their workflow, move faster, and keep every conversation tied to the CRM.
Do I need to install anything to use CallScout?
No. CallScout runs in the browser, so your team can start calling from Salesforce without desktop installs or complicated rollouts. It’s a clean, IT-friendly way to get up and running quickly.
Can I click-to-call from Salesforce records?
Yes. With one click, reps can call directly from Leads, Contacts, Accounts, and more – eliminating manual dialing and letting them connect with more people in less time.
Does CallScout log calls to Salesforce automatically?
Yes. CallScout can automatically log call activity to Salesforce, helping you keep your CRM accurate and your reporting reliable—without relying on reps to remember every detail after the call.
Can CallScout screen-pop the right Salesforce record on inbound calls?
Yes. On inbound calls, CallScout can match caller ID to Salesforce records and instantly display the right Lead, Contact, or Account so reps have full context the moment they answer.
Does CallScout support call coaching (whisper, barge, or monitoring)?
Yes. CallScout enables real-time coaching tools like whisper (coach the rep without the customer hearing), monitoring (listen in for quality and training), and barge (jump in when needed). It’s a powerful way to ramp new hires faster, reinforce best practices, and improve outcomes on live calls.